Another very productive day today.
I spent a couple of hours in a meeting where I could see that perceptions on either side of the table were causing barriers to true understanding and progress.
After a little questioning, both direct and challenging, as well as some empathetic coaching, I managed to draw both sides closer together.
Wearing another person’s shoes might seem a strange concept, but boy!, if you really step into them it’s amazing how quickly you see that listening instead of
shouting is actually to your own benefit.
Karl's Namibian Adventure 